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CA 199, The element 'Officer' in namespace

Error Message The element 'Officer' in namespace 'http://www.ftb.ca.gov/efile' has invalid child element 'Phone' in namespace 'http://www.ftb.ca.gov/efile'.

Error Message

The element 'Officer' in namespace 'http://www.ftb.ca.gov/efile' has invalid child element 'Phone' in namespace 'http://www.ftb.ca.gov/efile'. List of possible elements expected: 'Name' in namespace 'http://www.ftb.ca.gov/efile'.

How to Resolve

  1. Navigate to Basic Data -> General Information -> Signers section or the Form 199, California Signer Information page.
  2. Fill out the data.
  3. Click Save.
  4. Re-Run the e-file validation Tool.

Basic Data -> General Information -> Signers section:

California Signer Information page: