Troubleshooting K1x Login Issues
This article helps users troubleshoot common login and access issues.
Verify the Correct K1x Login URL
The most common cause of login and access issues is using an incorrect or outdated URL.
To access K1x, users should log in using the following URL:
https://k1x.okta.com/
This URL directs users to a dashboard where the appropriate K1x landing page can be selected. In most cases, accessing K1x through this URL resolves login or redirection issues.
After successfully logging in, it is recommended to update any saved K1x bookmarks to ensure they point to the correct URL.
Still Having Trouble?
If you are still unable to access K1x after following the steps above, contact support for further assistance.