Unable to Edit General Information

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Issue:

The fields on the General Information page are grayed out and can't be edited.

Solution:

This means that the page is locked. To make changes, click the lock icon to unlock the fields.

Tax Director permission is required to lock and unlock the General Information page.

Circular 230 Disclosure

To ensure compliance with requirements imposed by the IRS, we inform you that any tax advice contained in this software (including any reports or downloads) is not intended or written to be used and cannot be used for the purposes of (i) avoiding penalties under the Internal Revenue Code or (ii) supporting, promoting, marketing or recommending to another party any transaction or matter addressed herein. This software is for informational purposes only and should not be regarded as tax advice. Please consult your tax advisor or attorney for guidance on your individual tax situation.

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