K1x In-app Support Agent

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K1x In-App Support Agent

We are excited to announce that we have successfully migrated our support system to a new, AI-powered support agent designed to enhance your experience with faster, smarter, and more efficient assistance.

To ensure uninterrupted access to this new support system, you may need to request that your IT team update the internal firewall settings.

How Do I Know If I Need to Request a Change?

If you do not see the “Get Help” button in the bottom-left corner of K1Aggregator, 990 Tracker, or K1Creator, your network is likely blocking access to the support agent. In this case, please contact your IT team with the following instructions:

K1x In-app Product Support Update

Action Required: Please ensure that your network security policies and firewall configurations permit access to the following URL:

https://chat.onmaven.app

If you encounter any issues or require assistance with this update, our technical support team is available to help.

We appreciate your cooperation and look forward to continuing to provide you with exceptional service.

Circular 230 Disclosure

To ensure compliance with requirements imposed by the IRS, we inform you that any tax advice contained in this software (including any reports or downloads) is not intended or written to be used and cannot be used for the purposes of (i) avoiding penalties under the Internal Revenue Code or (ii) supporting, promoting, marketing or recommending to another party any transaction or matter addressed herein. This software is for informational purposes only and should not be regarded as tax advice. Please consult your tax advisor or attorney for guidance on your individual tax situation.

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