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NY CT-13, 'PersonName'

Error Message The element 'BusinessRepresentative' in namespace 'http://www.irs.gov/efile' has invalid child element 'PhoneNum' in namespace 'http://www.irs.gov/efile'.

Error Message

The element 'BusinessRepresentative' in namespace 'http://www.irs.gov/efile' has invalid child element 'PhoneNum' in namespace 'http://www.irs.gov/efile'. List of possible elements expected: 'PersonName' in namespace 'http://www.irs.gov/efile'.

How to Resolve

  1. Navigate to General Information -> Signers
  2. Fill out the State Forms, Signer and Title Fields
  3. Click the "Save" button in the Tools bar